Your Well-Being Is Our Priority

Responsible Gaming — Safe Betting at Jojova

Betting should be fun, not an addiction. Jojova always wants you to play in a healthy, mindful way. On this page you'll find everything about our responsible betting tools, self-assessment, and available support.

Jojova's Commitment
We believe responsible gambling isn't just a policy — it's a commitment to every one of our members. Jojova works continuously to ensure that betting remains a positive part of your life.
18+
Strictly prohibited under the minimum age
24/7
Support Team Always Ready
5
Self-Control Tools Available
48 Hours
Benefits of a Cooldown Break
Following International Standards
Age Verification Required
Free Counselling Services
Limits Are for Everyone

Our Responsible Betting Tools

Jojova gives you full control over your own betting

Set Deposit Limits

Set a daily, weekly, or monthly deposit limit. Limits take effect immediately once set — and can only be increased after 24 hours.

Session Time Limit

Set a daily time limit for your sessions in advance. Once the limit is reached, you'll be logged out automatically. It's the simplest way to prevent spending more time than you planned.

Loss Limit Setting

If your losses reach a set amount, betting will stop automatically. This is one of the most effective ways to keep financial losses in check.

Cooldown Break

Take a break for 24 hours, 48 hours, or 7 days. Your account will be locked for the duration. Stepping away clears your head and leads to better decisions.

Self-Exclusion

Exclude yourself completely for 6 months to 5 years. Choosing to do this takes real courage — and we're here for you every step of the way.

Free Consultation

Speak directly with experienced counselors — completely confidential. If you're concerned about your betting habits, you don't have to face it alone.

1What Is Responsible Gambling

Responsible gaming means keeping betting as one part of your entertainment — not the centre of your life. At Jojova, we believe Sports Betting can be enjoyable when done in moderation and with awareness. You should never bet beyond what you can afford.

Responsible betting doesn't mean you can't win or enjoy yourself. It means you know when to stop, how much you can afford to spend, and how betting is affecting your mental and financial well-being. Every tool on Jojova is built to make that awareness easier.

Remember — Sports Betting is an entertainment product with a long-term house edge. It is not a reliable source of income. Losses are a normal part of the experience, and accepting that is what makes for a smart bettor.

Core Principles: Only bet with money you can afford to lose without it affecting your daily life. Never use bill money, savings, or funds your family depends on for betting.

2Set Your Limits — Stay in Control

Jojova gives you five types of limits to set. They're easy to configure and take effect instantly. Setting your limits before you start betting is always the smartest move.

Deposit Limit
Set daily / weekly / monthly deposit limits
Bet Limits
Set a maximum stake amount per bet
Loss Limit
Automatically stops when a set loss amount is reached
Session Time
Set how long you want to play each day in advance
Cooldown
Take a break anytime — from 24 hours up to 7 days
Self-Exclusion
Take a complete break for 6 months to 5 years

If you want to change your limits, reductions take effect immediately — but increases require a 24-hour waiting period. This is by design, so you don't make impulsive decisions in the heat of the moment.

3Warning Signs — Watch Out for These

Gambling addiction doesn't happen overnight — it builds gradually. If you notice any of the signs below in yourself or someone close to you, seek help right away. These are not signs of weakness; they're signs of self-awareness.

Chasing losses by placing bigger bets to win back what you've lost
Borrowing money from family or friends in secret to fund betting
Feeling restless or irritable when not betting
Spending time that should go to work, studies, or family on betting instead
Betting on credit or struggling to pay bills
Lying or keeping secrets about betting
Repeatedly trying to stop but failing
Losing sleep or concentration due to thoughts about betting

If you identify with more than 3 of the signs above, please reach out to us now or activate Self-Exclusion.

4Be Honest with Yourself — Take the Self-Check

Answer the following questions honestly. This is not a test — it's a chance to understand yourself better.

Self-Assessment Checklist
* Even a single "Yes" answer means it's worth paying closer attention to your betting habits.

5Self-Exclusion Process

Self-exclusion means making the decision yourself to take a break from betting for a set period of time. It takes courage, and Jojova respects that choice fully. Once self-exclusion is activated, your account will be completely locked.

1

Go to Account Settings

After logging in, go to the "Account" menu and select the "Responsible Gaming" section.

2

Select Self-Exclusion

Choose your preferred duration — 6 months, 1 year, 2 years, or 5 years.

3

Confirm

Submit a verified request with your identity confirmed. Your account will be locked within 2 hours.

4

Remaining Balance

Your funds remain safe during the exclusion period and will be available for withdrawal once it ends.

Once self-exclusion is activated, it cannot be reversed before the chosen period ends. If you have an urgent concern, please contact our support team.

6For Family & Loved Ones

If you think a family member or friend may be struggling with a betting addiction, knowing how to help them matters. Approach the conversation with empathy rather than blame.

  • Stay calm when you talk: Choose a calm moment — not when emotions are running high. Express concern without placing blame.
  • Gather information: Learn about gambling addiction. It's not a lack of willpower — it's a mental health condition.
  • Get Professional Help: Speak with a counsellor or therapist.
  • Let Jojova Know: If someone reports a concern on another person's behalf, we will investigate that account.
  • Take care of yourself: As a caregiver, you need support too.

7Minor Protection

Jojova does not allow anyone under the age of 18 to use the platform. Age is verified at registration, and additional proof of identity may be requested if there is any doubt.

  • Use parental control software on your device.
  • Keep parental controls active on your browser.
  • Keep your login credentials out of your child's reach.
  • Don't leave your device unlocked in places where children could access it unsupervised.
  • Let us know immediately if you become aware of a minor holding an account.

If you believe a minor is using Jojova, please notify us immediately at support@jojova.ws. We will take prompt action.

8How to Get Support

If you or someone you care about needs support, reach out through any of the options below. Our responsible betting team is available 24/7.

  • Live Chat: Chat with us directly from any page on the platform — the fastest way to get help.
  • Email: support@jojova.ws — you'll receive a response within 24 hours.
  • Support Ticket: Open a ticket from the platform's Help Center.

All communications are completely confidential. Your identity and any complaints will never be shared with third parties.

Asking for help isn't a weakness — it takes courage. Jojova is always here for you, without judgment.

Frequently Asked Questions about Responsible Gambling

Answers to our most frequently asked questions

No, your account balance remains completely safe during Self-Exclusion. Once the exclusion period ends, you can log back in and withdraw your balance as normal.

Yes, reducing your limit takes effect immediately. However, increasing a limit requires a 24-hour waiting period. This rule is in place to help prevent overspending in the heat of the moment.

A Cooldown is a short-term break (24 hours to 7 days) for a light pause. Self-Exclusion is a long-term commitment (6 months to 5 years) that cannot be reversed. For serious concerns, Self-Exclusion is the recommended choice.

Yes, family members can contact support@jojova.ws to raise concerns. We take every report seriously, investigate thoroughly, and monitor the relevant account where necessary.

Yes, all of Jojova's responsible gaming tools are completely free. Deposit limits, session limits, Cooldown, Self-Exclusion, and counselling services — all available at no cost.
Responsible Betting Culture

Play With Enjoyment, Stay Within Your Limits

Register at Jojova and activate responsible betting features from day one. We're committed to making sure your betting experience stays positive every step of the way.

18+ Protected
Limit Setting Is Free
24/7 Support
বাংলা